Overe - Log Processing Delay and Alerting Latency – Incident details

All systems operational

Log Processing Delay and Alerting Latency

Resolved
Degraded performance
Started 5 months agoLasted 35 hours 16 minutes

Affected

Overe Platform - Europe 1

Degraded performance from 10:30 AM to 9:46 PM

API

Degraded performance from 10:30 AM to 9:46 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has now been resolved.

  • Identified
    UTC
    Identified

    We have identified the cause of the issue and are currently working on restoring that part of the service.

  • Investigating
    UTC
    Investigating

    We are currently experiencing an issue within our data pipeline that is preventing the timely processing of system logs. As a result, our anomaly detection engine and automated alerting systems are currently delayed.

    While the core service remains accessible, please be aware that security and performance alerts may not be triggered in real-time until this is resolved.